TERM AND CONDITIONS
1. Order and Prices
- All prices are Retail prices with free shipment, Wholesale price will be place in minimum 20pcs in every items not included shipment.
Wholesale information contact by email at firstname.lastname@example.org
- All prices are listed in US$ dollars.
- Minimum order is 1 pcs for Retail, and 20pcs for wholesale
- All purchases must be fully paid before shipment.
- You may make a 50% deposit and then pay the balance before send the product (Wholesale order)
- Payment method by Paypal, Western union and bank transfer
3. Shipping and Delivery
RETAIL ORDER :
- Stock always available, if the size are not available. We will progress the order in 2-3 day.
- Retail order always send by Air with TNT or EMS Indonesian post.
- Delivery time in 3-7 days.
WHOLESALE ORDER :
- Production time for wholesale order from 2-6 weeks, depending on the time of year and confirmed orders already placed. We will advise you on estimated production time once we receive your order.
- Shipping is either by air cargo or sea cargo.
- Air cargo is always prepaid because the “prepaid” rate is less expensive than the “collect” rate.
- Sea cargo is by cubic meter (LCL) or by 20 foot container or more economical 40 foot containers. It is usually sent as “sea cargo collect” however, sometimes the carriers require prepayment – we will always advise you.
- Every product that we sell is guaranteed — if you have problems with your order because of an error on our part, then we assume responsibility and will credit you in full against your next order.
- Any damaged or wrong items have to be claimed to us within 10 days from receiving your goods.
- If the problem is in regards to rejected products, you will need to document this with a picture and send it to email@example.com, together with and explanation of the problem.